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INFORMATIONAL ATTESTATION PAGE
YOU MAY PURCHASE PHONE COUNSELING AND CONSULTATION SERVICES BY CLICKING ON THE BUY
NOW BUTTON AT ANY TIME.
THE INSTITUTE OFFERS BOTH AUDIO AND AUDIO/VIDEO SERVICES. FOR VIDEO SERVICES, DOWNLOAD
SKYPE ONTO YOUR LAPTOP OR PC, PLACE
THE INSTITUTE PHONE NUMBER IN YOUR CONTACT LIST,
AND SELECT Video Call WHEN PLACING YOUR CALL TO THE INSTITUTE. YOU WILL NEED A WEB
CAMERA IF YOUR COMPUTER DOES NOT HAVE ONE BUILT IN. THE QUALITY OF YOUR VIDEO SIGNAL
IS DEPENDENT ON THE SPEED OF YOUR INTERNET SERVICE. AN INEXPENSIVE WEB CAM IS SUFFICIENT.
TO INSURE THAT YOU HAVE THE MOST SATISFACTORY EXPERIENCE POSSIBLE, PLEASE CAREFULLY
READ THE INFORMATIONAL ATTESTATION PAGE IN ITS ENTIRETY BEFORE PURCHASING THIS SERVICE.
The Kohlhagen Institute offers telephone counseling and consultation for the convenience
of those who do not live close enough to St. Louis, Missouri to meet in person,
and for those who prefer the convenience and simplicity of telephone contact.
There is a large and growing body of research that supports the value of telephone
counseling for people who insist on top quality therapy, support, and information.
The success and value of this service depends upon your ability to provide accurate
and timely information about your history and condition, any medical and pharmaceutical
treatment you may be receiving, and other pertinent life, business, and organizational
circumstances. Providing this information, along with your correct identity, is
your responsibility and will not be verified by the Institute. The Institute cannot
be responsible for inaccurate information.
Apart from computer privacy issues that are beyond the control of the Institute,
we warrant your privacy and the confidentiality of any information you share with
us. Confidentiality is limited by any applicable state, national, and international
laws pertaining to suicide, child abuse, terrorism, assault, homicide and related
crimes, actions, or intentions. We can disclose information about you in order to
avert a threat of harm to yourself or to someone else; such disclosure would be
confined to appropriate individuals or agencies whose job it is to deal with such
a threat. We may release information about you if required to do so by law enforcement
or public health officials. No information can otherwise be shared with any third
party by the Institute without a signed release of information on your part. During
the first appointment, measures will be put into place to protect your confidentiality
during subsequent appointments.
All telephone services are arranged in advance by appointment, and all calls are
initiated by you at the arranged time. St. Louis, Missouri is in the United States
Central Time Zone. Please call precisely on time.
Be sure to make your appointments at times when you will not be interrupted: additional
time cannot be added to your appointment unless such additional time is purchased
in advance. Once an appointment has begun, it must be completed as scheduled. You
are responsible for the full purchase price of the appointment whether the call
is completed or not. If you fail to keep or complete the appointment, or if you
cancel and reschedule an appointment less than 24 hours in advance of the scheduled
time for the appointment, payment is forfeited. If, for any verifiable technical
reason beyond your or the Institute's control, the call cannot be completed as scheduled,
it can be rescheduled without penalty. If the Institute is responsible for failure
to complete a phone appointment, you will receive full value of your purchased phone
time. Purchased phone counseling and consultation is non-refundable.
The first counseling or consultation session will include time spent assessing your
situation. Some assessments take more time than others, depending on the history
and other circumstances of your issue. In any case, assessment and counseling are
part of the same process and are therefore concurrent and ongoing. Time spent in
assessment is time spent in treatment. Only necessary and pertinent information
is collected.
Many people have worked with the Institute to improve and resolve medical and health
issues, problems, and conditions. Nevertheless, it is not the intention of the Institute
to state or imply that in-person or phone counseling and consultation is a substitute
for medical care. Any decision regarding the need for medical care, including prescription
medication, is solely at your discretion, in consultation with a qualified medical
professional. The Institute assumes no responsibility for such decisions.
Telephone counseling is limited to the one-on-one connection between the Institute
mental health professional and the purchasing client. The Institute has no access
to your local support resources for medical, emergency, or therapeutic assistance,
and can take no responsibility for access to such services.
Because much of what is taught at the Institute is protected by copyright, and because
what is shared with you is in response to your unique and personal questions, concerns,
and life history, it is not permitted to record phone counseling and consultation
with the Institute. Recording is a copyright violation and a violation of privacy
statutes. No statements by the Institute should be construed in any way as being
appropriate or applicable to anyone other than you.
You must be at least 18 years of age to purchase these services. If you have any
doubt as to your ability to benefit from telephone counseling, please consult in
person with a licensed, qualified mental health or medical professional before you
decide to purchase this service.
If you have any questions that will help you decide to utilize our telephone counseling
and consultation services, please feel free to contact us by e-mail or telephone.
Telephone inquiries must be limited to 15 minutes time, and please keep e-mails
as brief and succinct as possible. We do not charge for informational phone or e-mail
inquiries.
Appointments are made by e-mail. To insure that you receive the appointment you
want, purchase your service as soon after making the appointment as possible. Services
not purchased within 24 hours are subject to cancellation or rescheduling. Once
it is purchased, you will receive a confirmation of your appointment by e-mail.
At the present time, all phone counseling and consultation is being conducted in
English by Institute founder and director, David Kohlhagen.
BY PURCHASING TELEPHONE COUNSELING OR CONSULTATION SERVICES FROM THE INSTITUTE,
YOU ATTEST THAT YOU HAVE READ THIS PAGE IN ITS ENTIRETY AND THAT YOU AGREE TO ITS
TERMS, CONDITIONS, AND LIMITATIONS.
1) E-MAIL
NOW TO MAKE YOUR APPOINTMENT(S). PLEASE GIVE AT LEAST A FEW DIFFERENT DAYS
AND TIMES THAT YOU ARE AVAILABLE. BE CLEAR ABOUT HOW MUCH TIME YOU WISH TO PURCHASE.
2) YOU WILL RECEIVE AN E-MAIL CONFIRMING YOUR APPOINTMENT TIME, AND YOU WILL BE REDIRECTED TO PURCHASE YOUR APPOINTMENT(S) USING THE "BUY NOW" BUTTON LOCATED AT THE TOP OF THE PAGE.
3) E-MAIL CONFIRMATION OF YOUR APPOINTMENT WILL BE SENT ONCE PAYMENT IS RECEIVED.
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